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Veterans Affairs Expands Telehealth Services Using Nuance Dragon Medical One

Veterans Affairs Expands Telehealth Services Using Nuance Dragon Medical One

What You Should Know:

– Nuance Communications, Inc. announced the U.S.
Department of Veterans Affairs (VA) is using the Nuance Dragon Medical One
speech recognition cloud platform and its mobile app, PowerMic Mobile.

– The solution helps VA doctors better document patient
care in-person, and now remotely through expanded telehealth services necessary
in the COVID-19 era.


Nuance® Communications, Inc. today announced that the U.S. Department of Veterans Affairs (VA) is using the Nuance Dragon® Medical One speech recognition cloud platform and PowerMic Mobile microphone app to help physicians document patient care provided through dramatically expanded VA telehealth services since the start of the COVID-19 pandemic.

Helping Physicians Document Care During Virtual Visits

The cloud-based technology allows VA physicians to use their voices to capture and document patient stories securely, accurately, and more efficiently during virtual visits conducted by phone and the widely deployed VA Video Connect platform. Nuance Dragon Medical One is the leading medical speech recognition solution today used by over 550,000 physicians. Compatible with the VA CPRS and Cerner Millennium, it is a key productivity component in EHR solutions throughout the Federal Government, including Veterans Affairs and the Military Health System. Because the VA first standardized on Nuance cloud-based Dragon Medical solutions system-wide in 2014, physicians could readily adopt the added capabilities and mobile flexibility of Dragon Medical One for telehealth services.

“Helping frontline clinicians at the VA and other major health systems has been our highest priority since the pandemic began,” said Diana Nole, executive vice president and general manager of healthcare, Nuance. “The combination of our cloud-based platforms, organizational agility and deep experience working with the VA health system made it possible for us to act quickly and deliver the technology solutions needed to protect and assist physicians treating patients remotely. While our strong sense of mission and purpose in serving critical healthcare organizations and businesses already is very clear, it becomes amplified knowing that our technology solutions are playing a role in caring for our nation’s Veterans.”

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